Returns & Exchanges
At Negative, we believe in perfect fits and effortless style, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. Whether you need a different size or a full refund, our streamlined process ensures your satisfaction is our top priority.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print and Pack
Download your prepaid shipping label and securely place your items in their original mailer, ensuring all tags remain attached.
- 3.Ship It Back
Drop off your package at any authorized carrier location provided on your return label; we will track the journey for you.
- 4.Receive Refund or Exchange
Once our warehouse inspects your return, we will issue a refund to your original payment method or ship out your new exchange within 5-7 business days.